IVM Answering Attendant Software 5.10

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14 day trial of VM Answering Attendant Software the complete telephony solution for Windows.
IVM answering attendant software is a complete voicemail, call attendant, interactive voice response, or autodial telephone management solution for small to medium businesses. There are many exciting ways you can use IVM to provide information and better serve your customers:

  • Play a menu to callers to direct incoming calls
  • Redirect calls during or after office hours
  • Set up an unlimited number of voicemail boxes
  • Design custom interactive voice response systems

IVM can also be used for a wide range of solutions from a simple computer answering machine to running a sophisticated telephone interactive response system. Just run the install file and IVM will be ready to answer calls. Then, when you’re ready, you can explore the advanced key response and programming options.

Typical Applications
  • Single line answering machine
  • Voicemail system with an unlimited number of voice mailboxes
  • Call attendant to transfer and direct incoming phone calls
  • Telephone information lines
  • AudioText systems
  • Caller ID logger (with optional caller ID display)
  • Automated telephone order taking
  • Automated telephone surveys, linking caller inputs to a database
  • Credit card telephone account payment
  • Automated outbound call dial & message systems
  • Dial in computer control or information
    (e.g., restarting the server by phone)
  • Many more call management applications

This software is an effective phone management solution for small to medium businesses, giving you the power to set up any combination of these features to meet the unique requirements of any business.
To help get you started, a number of example IVR files are included with IVM. After you have read the IVM manual and learned more about modifing IVR programs, these samples will give you an example of the basic setup for each particular task that you can expand upon.

Answering Attendant Features
  • Multiple telephone line support, up to 64 lines simultaneously
  • Configure and manage from a intuitive web control panel
  • Caller ID logging and optional on-screen caller ID flash display
  • Call key select menus and ability for caller to enter numbers
  • Call transfer (subject to your phone company or PBX features)
  • Remote telephone access
  • Auto detection of Axon IP PBX when installed on the same server
  • Save incoming messages as wav files (keep messages for legal/record purposes)
  • Automatic hours feature (enter your office hours and it will automatically answer after hours)
  • Unlimited (selectable) out-going messages and menus
  • Call simulator is included so you can test your systems off-line
  • Automated outbound calls and messages
  • Unlimited voicemail boxes (each with own email forward, internet access page or remote access)
  • Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files
  • Ability to open files or run other software to process data or report information
  • Free plugins offer internet and odbc sql connectivity, fax back services, hardware control and more
  • Free professionally voiced greetings included

Version 5.10

Windows Upgrade Release:

  • Fixed Service trace said “File not Found: … vl.gif” while opening main weblet page
  • Fixed 5.04 fails to work but 4.08 works so customer had to revert to old
  • Fixed ‘Change Prompts’ does not work
  • Fixed [Synway] – OGM messages are cut-off before the OGM audio has fully played
  • Fixed new version of Axon-2.21 installs to “NCH Software” (old to “NCH Swift Sound”) and IVM setup wizard says “No Axon Found”
  • Fixed IVM-service crashed on win7 if attempt to send mailbox message from weblet
  • Fixed if SSLTLS option enabled and used server witout that posibility no message will be send
  • Fixed Mailbox property is not fully displayed in 800*600 screen resolution
  • Done necessary add some features to list of messages on main window.

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