RequestCommander is a trouble ticketing system for tracking users requests. It allows you to process users requests on-the-fly and store them conveniently.
RequestCommander presents pictorial information: it screens you request category list, request list and answer list simultaneously. Smart presentation, search and filtering enable you to find any information easily.
With RequestCommander you can add information received by phone or email quickly.
RequestCommander offers network support, is fully customizable and has a smart interface.
30 day free trial for Windows, all versions.